Privacy Policy
Effective date: November 3, 2026
This policy describes how Cozy handles information collected through livecozy.co. It is a standard website policy and should be reviewed with Cozy’s legal counsel before use as a final legal policy.
Information we collect
We may collect information you choose to provide, such as your name, phone number, email address, property details, and message when you request information, an inspection, or contact from Cozy. We also collect limited, aggregate website activity data such as page views and button clicks to understand how visitors use the site.
How we use information
Cozy uses information to respond to requests, schedule or provide services, improve the website and customer experience, protect the site, and comply with legal obligations. Browser information may also be shared with advertising providers as described below.
Website analytics and cookies
The website uses a first-party analytics feature that records aggregate page views and call-to-action clicks. That first-party feature does not store names, email addresses, IP addresses, or cross-site advertising identifiers. Separately, public website pages use Meta Pixel to send PageView events to Meta for advertising measurement and audience purposes. Meta may receive visited URLs, device and browser information, cookie identifiers, and connection information such as an IP address. This advertising pixel is separate from the aggregate analytics shown in Cozy Admin.
The installed pixel is configured for explicit PageView events only, without automatic button-click or form-field collection. It does not run in the private admin area or development previews, and it skips initialization when the browser exposes an enabled Global Privacy Control or Do Not Track signal. Meta’s handling of received information is described in its Privacy Policy and Cookies Policy. The private Cozy Admin workspace uses a secure, essential session cookie after an authorized administrator signs in.
Service providers
We may use service providers to host the website, deliver site features, store files, communicate with customers, or provide customer-support tools. These providers process information for their services. Advertising providers may also use information under their own policies, as described above.
Data security and retention
We use reasonable administrative and technical safeguards designed to protect information. No website or transmission method is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law.
Your choices
You may contact Cozy to ask about or update information you have provided. You may also disable cookies in your browser, though some site functions may not work as intended. If your browser exposes an enabled Global Privacy Control or Do Not Track signal, this website’s Meta Pixel initialization is skipped.
Children’s privacy
This website is not directed to children under 13, and Cozy does not knowingly collect personal information from children under 13.
Updates and contact
We may update this policy as practices or legal requirements change. For privacy questions, contact Cozy at contact@cozyhp.com or call (623) 292-4649.